State Farm® Insurance Agent Kasey Crafts
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
cole spence
January 19, 2026
"Tom was very professional and really went the extra mile to make sure I knew exactly what I was purchasing and what the coverages were. I highly recommend him for any insurance needs!"
Angela Lacoy
January 13, 2026
"Taylor is so sweet and amazing! Thank you so much!"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Charles Town to know that you had such a wonderful experience with us here on State Farm Agent Kasey Crafts’s Team. Thank you so much for the 5-stars, Angela! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Kasey Crafts’s Team anytime. "
Chris Parkerr
January 7, 2026
"Excellent working with Tom. He accomplished everything in a truly professional and timely manner!"
"Chris, thank you for your 5 star review! I am happy to hear working with Tom made your experience great. We always strive to provide exceptional service and look forward to serving your insurance needs. -Kasey Crafts, Agent "
Erica Jones
January 7, 2026
"Best ever !!!!"
"Erica, thank you for your 5 star review! I am glad to hear you had a positive experience. If you ever need anything else don't hesitate to reach out 304-885-0284- Kasey Crafts, Agent "
Betty Webb
January 6, 2026
"Tom is I awesome he has done his job to the fullest and helped me at the max he is very appreciated thank you very much"
"Betty, thank you for your 5 star review! Tom does a great job. We are grateful for the opportunity to earn your business and look forward to serving your insurance needs. - Kasey Crafts, Agent"
Jorge O.
January 5, 2026
"He was very helpful with all the information and good customer service"
"Jorge, thank you for your 5 star review! We appreciate the opportunity to assist with your insurance needs and look forward to having you as a customer. - Kasey Crafts, Agent "
Ruth Coleman
December 19, 2025
"Tom was professional, prepared to answer my questions and to do a little research when necessary. He was knowledgeable, polite, and accommodating. He took care of the payment for my car insurance. He also helped me add a renters insurance policy that fits my needs and calms my concerns. So now I don't worry about the "what ifs" because I am covered."
"Ruth, thank you for your 5 star review! Tom does a great job for our customers. We appreciate your business and are grateful for the opportunity to assist with your insurance needs. - Kasey Crafts, Agent "
Ra'Asia Uddin
December 17, 2025
"He worked very efficiently and made sure to keep in touch with me frequently. Thank you so much Tom 😊"
"Ra'Asia, thank you for your 5 star review! Tom does a great job. We appreciate the opportunity to assist with your insurance needs. Thank you for choosing State Farm. - Kasey Crafts, Agent "
Collin Hymiller
November 18, 2025
"As a first time home buyer, I made a call to get a quote on home insurance. Tom helped me get the best deal and gave me all of the information I needed quickly and kindly. Thank you!"
"Collin, thank you for your 5 star review! Tom does an excellent job. We are grateful for the opportunity to serve your insurance needs and are happy to hear you are pleased with the price and service.- Kasey Crafts, Agent "
Reincarnation # World wide
November 14, 2025
"This guy is a professional. He listens well and he made sure to follow up and provide the greatest customer service possible. Definitely an asset."
"Thank you for your 5 star review! We are grateful for the opportunity to serve your insurance needs. Please give us a call if you ever need anything else! -Kasey Crafts, Agent "
Ms H.
November 8, 2025
"Great experience! Professional and personable and very easy to work with. Thank you !"
"Ms. H. thank you for your 5 star review and thank you for choosing State Farm! We are happy to hear you have been pleased with your experience and hope to continue serving your insurance needs for many years to come. -Kasey Crafts, Agent "
Lee Rubino
October 27, 2025
"Excellent agent named Kasey . Would recommend everyone that’s looking for good insurance and a good agent ."
"Lee, thank you for your 5 star review! We appreciate your feedback and look forward to you as a customer! -Kasey Crafts, Agent "
Jerome Nice
October 22, 2025
"Kasey Crafts did an awsome job with my qoute. Very friendly easy to switch would recommend to friends and family."
"Jerome, thank you for your 5 star review! We are glad you had a positive experience and look forward to having you as a customer! -Kasey Crafts, Agent "
Steve Houdek
October 18, 2025
"After having been with the same insurers for over a decade, we decide to shop. They were friendly, attentive, and saved us a ton of money!"
"Steve, thank you for your 5 star review! We are grateful for the opportunity to serve your insurance needs and we are happy to hear you are pleased with the savings! -Kasey Crafts, Agent "
Todds Anderson
October 16, 2025
"A pleasant surprise. Kasey is a refreshing change to the stereotypical insurance representative. Extremely knowledgeable and diligent. Cut my motorcycle insurance in half and lower my homeowners premiums. Call this guy! You won’t regret it! Believe me."
"Todd, thank you for your 5 star review! We are glad you are happy with the prices and the service. We are looking forward to serving your insurance needs! -Kasey Crafts, Agent "
cindy allman
September 4, 2025
"Kasey was very kind and helpful."
"Cindy, thank you for your 5 star review! We are glad you had a positive experience. Please let us know if you need anything else. 304-885-0284 - Kasey Crafts, Agent "
Mona Grow
September 4, 2025
"Kasey was patient with us very nice and helpful"
"Mona, thank you for your 5 star review! We appreciate the opportunity to assist with your insurance needs. -Kasey Crafts, Agent "
Kristina Morgan
September 2, 2025
"Incredibly happy with the personalized and professional service I received from Kasey. He was so easy to work with and made the dreadful process of obtaining an insurance quote a breeze, and he was able to offer me better policies for much less than I was paying!"
"Kristina, thank you for your 5 star review! I appreciate the opportunity to assist with your insurance needs and look forward to having you as a customer. - Kasey Crafts, Agent "
Kim S
August 28, 2025
"Kasey was very easy to engage with and listen to the options State Farm had for my car and home insurance needs. In fact, I was hesitant to even do business with this agency because of the terrible impression State Farm left upon me over 35 years ago at the age of 16. State Farm dropped my family’s insurance due to a car accident claim of one of my siblings under my family’s car policy. Kasey’s customer service, knowledge, patience, assurance and the amount of $$$ I’m saving by switching plus added life insurance, definitely played a major role in deciding to give State Farm my business. Also love the fact that Stare Farm has been an early and large investor in the expansion of woman’s basketball leagues. I’m extremely excited about this new business partnership with Kasey and State Farm."
"Kim, thank you for you kind review. We do our best to ensure a positive experience and are happy you have chosen State Farm. We look forward to having you as a customer! Please reach out with any questions and we will be available to help. 304-885-0284 - Kasey Crafts, Agent "
Jasper Dingess
July 24, 2025
"Excellent service"
"Jasper, thank you for your 5 star review! Please let me know if you need anything else. - Kasey Crafts, Agent "
Angela Judy
July 22, 2025
"Rockstar of the day!"
"Angela, thank you for your 5 star review! We appreciate the feedback. You are right Sydney is a Rockstar! -Kasey Crafts, Agent "
Derek L
June 30, 2025
"Great deal got my insurance down a great deal for me thanks"
"Derek, thank you for your 5 star review! We appreciate the opportunity to assist with your insurance needs. I am glad to hear you are happy with the price and service. - Kasey Crafts, Agent "
Alicia Hurrey
June 7, 2025
"Amazing service! Friendly and quick response. They saved my family a ton of money! I would highly recommend them to anyone! Raymond was amazing to work with."
"Alicia, thank you for your feedback! Raymond does a great job. Please let us know if you need anything else. - Kasey Crafts, Agent "
Lavinia Jackson
June 5, 2025
"Raymond was very helpful and informative. He guided me through each and every aspect of my policy."
"Lavinia, thank you for your 5 star review! We appreciate the opportunity to serve you with your insurance and financial services needs! - Kasey Crafts, Agent "
Doane Poole
April 15, 2025
"Kasey was very professional and very friendly, and saved me quite a bit on an auto/home/umbrella policy bundle. I am a very satisfied customer."
"Kevin, thank you for your 5 star review! We are excited to have you as a customer and look forward to serving you for years to come. -Kasey Crafts, Agent "